Payment Methods

At Banksiahome, we’ve made it our mission to keep your shopping journey as enjoyable as the products themselves. You deserve a secure, smooth process from start to finish, with no added worries except maybe choosing your favourite new piece.

We support a variety of payment options so you can check out with ease. Whether you're using Visa, Mastercard, American Express, Apple Pay, or Google Pay, you're covered. Every transaction is processed in Australian Dollars (AUD) using robust, encrypted systems to ensure your personal and financial information stays safe.

Security is never an afterthought. With SSL encryption as standard and partnerships with reliable payment providers, you can shop with peace of mind. We don’t store your payment information your financial details are handled privately between you and your bank.

After confirming your order, the full amount is charged to your account. Sometimes your bank may place a pre-authorization hold first, which is a common precaution before completing the payment.

Encountering a hiccup during checkout? Make sure your billing info matches your card provider’s records. Still having issues? No problem just email us at info@banksiahome.com. Our support team is on hand and happy to assist.

To protect both you and our community of shoppers, we actively monitor for suspicious or unusual activity. If needed, we’ll get in touch to confirm your details before dispatching your order.

Need to reach us? You can contact Banksiahome via email at info@banksiahome.com or by phone at +13235447033. Our team is available Monday to Friday from 8:00 to 18:00, and on weekends from 10:00 to 16:00 (all based on Hong Kong Time, GMT+8). We typically respond within 24 hours.

Our headquarters are located at Ever Gain Building, 22 On Sum St, Sha Tin, Hong Kong. We're always here to make your shopping experience better, safer, and stress-free.